Market Loss Policy

Precious metals prices move continuously with the live spot market. When you place an order with ORO Trading LLC, we lock your price and, in turn, take a corresponding position in the market on your behalf. Because of this, every confirmed order is a firm commitment. Please read this policy carefully before submitting an order.

Last updated: July 2026

Your Commitment

By submitting this order, you enter into a legally binding agreement with Oro Trading LLC. If you fail to fulfill your order, you will be held liable for any negative price movement in the metals market, plus any applicable restocking or buyback fees. All resulting Market Loss Policy payments must be settled via wire transfer within one business day.

How Market Loss Is Calculated

If an order is not paid for or is cancelled after it is placed, market loss is the difference between the price at which your order was locked and the price at which we are able to liquidate the position, when the market has moved against us. If the market moves in our favor, no market gain is credited to you. Restocking and buyback fees, where applicable, are charged in addition to any market loss.

Payment of Market Loss

Any market loss, restocking, or buyback amounts are due immediately and must be paid by wire transfer within one business day of notification. Unpaid balances may be referred for collection and may affect your ability to place future orders with us.

Questions

If you have any questions about this policy before placing an order, please contact us at (239) 826-4569 or info@orotrading.app.